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Our Strategy

Four commitments, measured.

JCU’s strategic plan sets four objectives — awareness, empowerment, advocacy and institutional strength. This is what each one means in practice, and how it is delivered.

Objective One

Communities are aware of their rights — and how to claim them.

JCU sensitises vulnerable communities and duty bearers about legal rights and procedures through targeted communication:

  • Meetings and outreaches for women, children and people with disabilities
  • Visits to prisons, courts and police stations
  • Community barazas
  • Targeted spot messages on TV and radio
  • TV and radio talk shows
  • Newspaper articles and public awareness campaigns
See outreach in action →

A mobile legal aid clinic takes rights awareness to Banda.

Objective Two

People are empowered to resolve disputes — by litigation and mediation.

JCU provides basic legal advice in person and through its toll-free lines, mediates at its offices and in communities, and represents clients in court across the spectrum of rights. It also supports court-annexed mediation and the State brief scheme — contributing to JLOS’ strategy of reducing case backlog and closing the legal aid gap for people who cannot afford a lawyer.

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Dispute resolution, from advice desks to the courtroom.

Objective Three

Access to justice is on the national agenda.

JCU undertakes evidence-based advocacy for the reform of laws, policies and practices — so legal aid reaches every indigent and vulnerable person:

  • Partnerships with scientific, academic and other institutions
  • A solid network of collaborators
  • Extensive research on access-to-justice issues
  • Focused lobbying where JCU is best placed to change law, policy and practice
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Advocacy built on evidence, partnerships and research.

Objective Four

JCU itself is strong enough to deliver — on behalf of the State.

Institutional capacity grows through deliberate investment — positioning JCU as a dependable affiliate for development partners, and as the eligible state-funded national legal aid body once the National Legal Aid Bill passes into law:

  • Staff development through extensive training
  • A clearly organised, committed Steering Committee
  • Results-based monitoring — long-term data analysis underpinning advocacy
  • Business development to strengthen delivery and advocacy capacity
More about JCU →

Building the institution behind the service.

Strategy, delivered

See what these commitments produce.

From barazas to courtrooms — the results are measured, published and free to everyone they serve.