Mediation is one of the ways through which issues brought to JCU are handled and/ or solved. It is a very time and cost-effective way to resolve disputes between two parties. It is put into action before resort can be made to court.
The mediation is started with s neutral letter from JCU which is sent to the person against whom the complaint is lodged. It is an invitation to participate in a mediation session. It is delivered to the respondent either by you as a client, through the Local Council 1 chairperson, or by a JCU paralegal.
The mediation is carried out at the location of the dispute (usually for land disputes and the like). Confidentiality must be assured and therefore both parties need to agree before everybody around (neighbors etc.) participates in the process. Either party can bring in persons to support an amicable settlement (witnesses, opinion leaders, advocates, etc.). For the avoidance of doubt, matters of a personal nature should never be mediated in public.
A Memorandum of Understanding will be signed when parties agree on the given case.